Secretarial / PA Service

Secretarial/Personal

Assistant (PA) Service

 We offer a Personal Assistant administration support service virtually. We can provide professional services to the same level as would an in-house PA. 
 We are available at the end of the phone or via ZOOM, Microsoft Teams and Skype, contact us via e-mail or we can visit you or you can meet with us at our office. 
This is particularly useful if you do not require full time, or even part time administration, even if it is for 15 minutes a day remote administration could be the answer you are looking for.

How it works...

As your 'Virtual' PA you can contact us anytime (within our standard working hours) and submit a task. These tasks can include researching or booking business travel, managing your emails, taking calls whilst you are in a meeting, typing up dictated letters, confirming appointments, carrying out background research and presenting findings or producing documents, briefing papers, reports and presentations.
DIARY MANAGEMENT: We will need access to your online calendar so we can book, amend and confirm appointments. If you do not have one do not worry we can set this up for you either through Outlook Exchange or through with a free service like Google Calendars

PERSONALISED EMAIL ADDRESS: Most of our clients like us to present ourselves as if we are an employee of their company, this will require us to have our own email address under your domain. This will allow us to respond to emails as if we are sat in the office with you.
ACCESS TO EMAIL MAILBOX: If you would like us to manage your emails whilst you are unavailable we will need access to your inbox. If you are using Outlook Exchange this is very easy to set up. Alternatively you might want to put a temporary forward on all incoming emails to a different email address.
DICTATED CORRESPONDENCE: This process could not be simpler, just record what you would like the letter or email to say, send it to us and we will transcribe the recording, proof read it and send it back to you fully formatted. We can even print and send the letter if you wish.
SENDING FILES: As and when you may need to send us a file or vice-versa we will use our secure online file transfer system which is 100% encrypted and secure. 

Benefits...

FREE UP YOUR TIME: Give yourself more time to concentrate on other areas of the business.

KEEP ON TOP OF EMAILS: Even if you are on holiday for two weeks you can be rest assured that your emails are being monitored. Anything desperately urgent will be forwarded to an appropriate member of staff. Any junk will be deleted and any enquiries will be dealt with immediately.
NEVER MISS IMPORTANT OPPORTUNITIES: With us managing your diary you will never miss an appointment again, or more importantly you will never waste your time going to an appointment which needed to be rearranged. The day before the meeting we will contact the client and confirm the details.
SAVE TIME AND MONEY ON BUSINESS TRAVEL: If you ask us to research business travel we do everything in our power to get you the best rates possible. We do not work on a commission basis we will just simply research the best options for you within your budget.
CORRESPONDENCE: Why not record your letter on your mobile phone and email the recording to us. We guarantee to have a fully formatted, proof read document back to you as soon as possible. We can even print it and post it if you wish. 

We take security of information and client confidentiality very seriously  click here for more information …

Email Management Service

Being self employed is what a lot of people aspire for but it does come with its disadvantages especially if you are a sole trader or manage a small team. The busier you get the more likely other areas of your business will begin to fall behind. Managing emails is one of these areas. In today's digital world consumers expect quick responses. This is not a problem if you are glued to your mailbox all day, everyday, however this is not realistic for many business owners. 

What if we managed your mailbox at times when you are busiest or on holiday? You will never miss an opportunity again. Our email management service gives you peace of mind that no matter how busy you are, your emails will always be monitored and dealt with on the same day.   


How it works...


PERSONALISED EMAIL ADDRESS: Most of our clients like us to present ourselves as if we are an employee of their company, this will require us to have our own email address under your domain. This will allow us to respond to emails as if we are sat in the office with you.


ACCESS TO EMAIL MAILBOX: If you would like us to manage your emails whilst you are unavailable we will need access to your inbox. If you are using Outlook Exchange, Google mail or have a POP/IMAP account then this is very easy to set up. Alternatively you might want to put a temporary forward on all incoming emails to a different email address.


WE WILL DO MORE THAN JUST MONITOR YOUR MAILBOX: We will delete the junk, flag the urgent, forward emails to relevant staff, respond to emails where necessary. We will simply take care of everything.


AS AND WHEN IS UP TO YOU: We are totally flexible, you can use us one hour a week or only when you really need us. Just give us a call or drop us an email and we will make sure your mailbox is monitored.



Our team can manage your diary so you can concentrate on running your business. 

Contact us on 01789 508283

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